In this Windows 10 guide, we will walk you through several ways to resolve common network connection problems after installing an update on your device. Please click the “ T humbs U p” below to thank me for my efforts! If one of my posts help you to resolve the issue you are experiencing, please click the "Accept as Solution" so that others who may be having the same difficulty can find the answer more efficiently.VPN Deals: Lifetime license for $16, monthly plans at $1 & more You can change the operating system with the dropdown in the upper-right corner of the document. If those three steps do not resolve the issue, try this document published by Microsoft for networking issues: Wired and wireless network problems. Each device interacts differently with your router or modem and it is impossible to rule out settings in that device until the notebook has been tested on another network. Many people rule out their home network as an issue if another device is working on the same network. Test if the issue persists on a wired connection to rule out the wireless adapter hardware so troubleshooting can be directed towards the right areas. Right click on the wireless adapter and choose Uninstall.ĥ. Go to your start screen/menu and type Device Manager.Ĥ. Download the drivers from here but do not run them yet.Ģ. In the window that opens type "netsh winsock reset" without quotes, and press enter.ġ. Right click on the command prompt icon and chose Run as administrator.ģ. It may also help to reset the winsock catalogue:Ģ. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter. Right- click on the command prompt icon and chose Run as administrator.ģ. Go to your start screen/menu and type CMD.Ģ. Remove the check mark beside Allow the computer to turn off this device to save power.ġ. Right-click on the Ethernet/Wireless Adapter and click Properties.ĥ.
Turn on your notebook, and test your connection.ĭisable the Power Off option for the adapter:ġ. Plug in the router, and wait for it to come back online.ħ. Plug in the modem, and wait for it to come back online.Ħ. Troubleshooting Your Wireless Network and Internet Connectionĥ.
Please try the following by Great-Deku-Tree:įirst, we have a step by step guide to walk you through the troubleshooting process here:
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